Customer Support can be reached at 41, Monday through Friday from 8 a.m. If you try the resolution suggested and are still experiencing difficulty activating the software due to local security measures or restrictions please contact the Customer Support Team for information on offline licensing options. Why is my license server not showing in labelview Open LABELVIEW. You may also need to look into your antivirus to ensure that the software is not being blocked by that.įor more information on how to whitelist your software click here The web addresses for our activation servers are:ħ9.98.18.61 (primary address) - 217.167.48.8 (backup to primary address). *The license servers are located in France in case there is use of a Geo-Blocker* A possible workaround is to use a Proxy management application. Please backup any LABELVIEW labels you wish to convert from. Please note that our software, currently, is not backwards compatible. Once this mostly-automated process is complete, after hitting the convert button, it will open your newly converted label in CODESOFT. ![]() A license that requires an internet connection will not be compatible in such a case. It will ask to do a quick conversion to change the file type from. ![]() Software Key Protection does not support Proxy with authentication. There are a couple of ports that need to be open as well as the firewall.Īlso Ports 80 and 443 must be open (proxy, firewall) While using a proxy, SSL requests and POST requests must be authorized. When trying to activate a license or launch the software, after being activated, there may be a message stating that the license needs access to the internet even though the workstation itself already has an internet connection.
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